Want to dive deeper into
texts and documents?
Multi-classification. Granular analysis.
Actionable insights.
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How It Works
Solutions
For Support Teams
Speed up issue handling with intelligent prioritization and routing. Stay on top of trending customer topics, issues and intents. Customise reports based on your team and customer needs.
For Marketing Teams
Transform qualitative feedback into actionable campaigns. Monitor trending customer topics and intents on social media. Strengthen marketing reports with direct customer input.
For Product Teams
Prioritize features based on the voice of your customers. Low-maintenance monitoring to find and squash bugs before it’s a big issue. Analyze customer feedback at scale.
For Chatbot / Voice Product Teams
Identify and resolve intent clashes. Train your NLP exactly to your team’s requirements with custom NLP. Identify best use cases for your chatbot with historical livechat insights.
Accelerate Business Growth
Backed by NLP, Machine Learning and Your Customers.
See Intent Manager for yourself.