Conversational AI Experts

We're a team of automation strategists, voice veterans and bot creators

Our Mission

Our vision is to make customer interactions effortless with the use of technology. To that end, we want to help as many organisations succeed on their conversational AI journey; Whether that be with just a text-based chatbot, or evolving to a voice assistant (Google Assistant / Alexa / Siri ). Our dream is a frictionless world.

Broad Enterprise Expertise

Our experts have spent decades in conversational AI, in all stages of a conversational assistant lifecycle and seen successful execution of numerous projects at Transport for NSW, Westpac, St George, Telstra, Optus, Tabcorp and Standard Life (UK) just to name a few.

Technology & Platform Agnostic

We’ve worked with all the major platforms and can guide you on the best platform fit for your organisational structure and maturity. We’ll either help you get setup for success or develop a voice assistant/chatbot for you.

Passionate about Education

With the next wave of digital transformation leveraging more AI, we’re passionate about ensuring your workforce is prepared to work in an AI-enabled business. The only way to scale, compete globally, and bridge the skills shortage is to learn from experts.

Core Team

Dennis Chan

Intelligent Automation, Voice & Text Expert
A multi-award winning leader in conversational AI, Dennis is a leading-edge technologist with 17+ years across all stages of the conversational assistant lifecycle. He is now focused on helping businesses adopt successful assistant technologies which deliver strong ROI and passionate about preparing the next generation of students to work in an AI-enhanced workplace.

Peter Nann

Conversational Design, Voice Expert
With a passion for all things “voice”, Peter brings over 25 years’ experience having worked on the development of speech recognition engines, conversational persona design, voice user interface design, voice biometrics, and continual improvement to uplift bot performance to the high 90%'s . In his spare time, Peter loves to tinker and build Amazon Alexa / Google Assistant bots.

Other Team Members

Chao Luan

Infrastructure, DevOps

David Dinh

Marketing / Growth

Michelle Chen

Marketing/ Growth

Natalie Sthamer

CX / UX Design

Prayash Paudel

Project Business Analyst

Mandy Wang

Business Support

This Could be You!

Drop Us a Message for Openings😊
“PST are a real partner in the whole process, understanding who we are, listening to our problems, and changing to suit our needs.”

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